Financial Aid

Purpose/Role of Position 
The role of the Athletics Assistant is to provide essential support for the smooth operation of athletic activities and the upkeep of related facilities. 

Duties & Responsibilities 
This position involves handling fundamental office duties such as answering phones and managing the front desk. It also includes assisting with ticket sales, preparing for game days, and offering necessary support to athletic teams. A key aspect of the role is maintaining athletic facilities and equipment, which includes cleaning, managing laundry, and setting up or breaking down equipment for events. The assistant may also be assigned other tasks as needed, and the work schedule could include evenings and/or weekends. 

Qualities 
The ideal candidate for this role should be physically active and possess basic computer skills. They should also demonstrate a professional and reliable work ethic, possess good communication skills, be detail-oriented, and maintain a strong focus on customer service. 

"Career Ready" Core Competencies 
Oral/Written Communication skills 
Teamwork/Collaboration skills 
Customer Service skills 

Purpose/Role of Position

 The primary role of the Childcare Assistant is to support teachers and other classroom staff in the daily activities that provide developmentally appropriate experiences for young children. 

Duties & Responsibilities 
This position involves engaging positively with children ranging in age from infants to preschoolers. The assistant will also support daily office functions as directed by a supervisor, which may include basic clerical tasks like answering phones and covering the front desk. Maintaining office organization through filing, shredding, and running errands may also be required, along with other assigned duties. 

Requirements 
Candidates may need to undergo a background check. A genuine interest in working with young children and their families, while upholding high standards in early childhood education, is essential. The assistant must be willing to learn and adhere to the rules and regulations set forth by the Department of Human Services (DHS), with training provided. Necessary skills include basic computer knowledge, a strong and dependable work ethic, good communication abilities, the capacity to follow instructions, proper phone etiquette, and a willingness to learn and grow. 

"Career Ready" Core Competencies 
Critical Thinking/ Problem Solving 
Oral/Written Communication skills  
Professionalism/Work Ethic 
Customer Service Skills 

Purpose/Role of Position 
The main purpose of this role is to support the daily functioning of the office by handling clerical tasks, managing phone calls, and providing front desk coverage. 

Duties & Responsibilities 
This position involves providing customer service by assisting students, community members, and college employees with student service processes and general campus inquiries. This includes understanding their needs and directing them to the appropriate person or service. Responsibilities also include organizing student service documents through sorting, scanning, indexing, and filing. Additionally, the role involves general office support duties such as distributing and processing mail and responding to email inquiries. 

Requirements 
Candidates should have basic computer skills, demonstrate a good work ethic and communication abilities, be able to follow instructions effectively, maintain proper phone etiquette, and show a willingness to learn new tasks and procedures. 

"Career Ready" Core Competencies 
Oral/Written Communications Skills 
Baseline Collaboration/Teamwork Skills 
Baseline Customer Service Skills  
General Office Skills 

Purpose/Role of Position 
The primary role of this position is to help maintain the computer lab, check the equipment for any problems, and report any technical issues to the IT department. 

Duties & Responsibilities 
This role involves helping students build fundamental computer skills, such as using a mouse and flash drive, managing files, composing emails in Outlook, performing internet searches, and using Word, PowerPoint, and Excel, as well as uploading files to Dropbox. The attendant will assist students who are having trouble following instructions, understanding concepts, or facing technical difficulties. Basic tasks like copying, filing, and creating documents may also be required, along with other assigned duties. 

Requirements 
Ideally, candidates will be pursuing a degree in IT or a related field. Essential skills include good interpersonal abilities, a basic understanding of common computer programs, a dedication to fostering positive relationships with users, and a willingness to learn. The position requires physical activity such as quick walking and maneuvering in small spaces, bending, good hand-eye coordination, and problem-solving skills. Patience is crucial for working with novice computer users. The ability to assist students with Word, PowerPoint, Excel, the university's online portal, and the email system is necessary. Experience troubleshooting basic computer and network issues is a plus. 

"Career Ready" Core Competencies 
Oral and Written Communication skills 
Digital technology 
Critical Thinking & Problem Solving

Purpose/Role of Position 
The main purpose of this role is to research current event trends on campus, in the local area, and at other universities to help inform decisions about future student events. 

Duties & Responsibilities 
This position involves maintaining organized files, accurate records, and detailed evaluations of past events to help guide future event planning efforts. Responsibilities may also include setting up at various events, distributing promotional materials, interacting with potential or former students, and generally promoting Tennessee Tech. Other tasks may be assigned by the supervisor as needed. 

Requirements 
A suitable candidate should be energetic and capable of lifting at least 25 pounds. The role requires the ability to lift boxes of supplies and stand for extended periods. They should also be outgoing and possess the ability to multitask and prioritize tasks. Being a quick and efficient learner with excellent organizational and management skills, as well as strong communication and presentation skills, is important. 

"Career Ready" Core Competencies 
Baseline Collaboration & Teamwork Skills 
Critical Thinking/Problem Solving 
Professionalism & Work Ethic 
Written and Oral Communication Skills 

Purpose/Role of Position 
The primary purpose of this position is to support Tennessee Tech students with IT equipment checkout services. This role involves regularly checking equipment for issues and performing basic maintenance. 

Duties & Responsibilities 
This position is responsible for continuously monitoring IT equipment for any malfunctions. It includes performing preventative maintenance, assisting students with printing inquiries and troubleshooting printing problems, and diagnosing network and application issues. Problems that cannot be resolved are reported to a supervisor. The role also involves maintaining printers by replenishing paper and toner and clearing paper jams. Additionally, the tech will update technology instruction guides as needed. 

Requirements 
Candidates should have a working understanding of both PC and Apple software and the ability to handle multiple tasks effectively. They must be able to remain patient and professional in stressful situations and possess the capacity to work responsibly both independently and as part of a team. A professional work ethic and appearance are required. Prior experience in IT services is preferred. The ideal candidate will be energetic, outgoing, approachable, friendly, and helpful, with good interpersonal skills. 

"Career Ready" Core Competencies 
Digital Technology 
Critical Thinking/Problem Solving 
Written and Oral Communication Skills 
Collaboration/Teamwork skills 
Customer Service Skills 

Purpose/Role of Position 
The main purpose of this role is to oversee and care for the iMakerSpace facilities and equipment to ensure they are used safely. 

Duties & Responsibilities 
This position involves helping users operate tools, 3D printers, and other equipment. It also includes scheduling and keeping track of iMakerSpace usage. The role is responsible for community engagement activities like taking photos, creating content, and hosting events, as well as giving guided tours to campus visitors. A commitment to meeting deadlines and completing projects is also required. 

Requirements 
Candidates should possess excellent customer service, communication, and interpersonal skills, along with a professional work ethic and appearance. They should be energetic, outgoing, approachable, friendly, and helpful. The ability to handle multiple tasks and prioritize work, as well as being a quick and efficient learner for new programs, is also important. 

"Career Ready" Core Competencies 
Oral & Written Communication skills 
Digital technology 
Critical Thinking & Problem Solving 

Purpose/Role of Position 
The main purpose of this role is to support laboratory staff in their work, both in the lab and potentially in the field. This includes providing materials, maintaining cleanliness, and managing supplies. 

Duties & Responsibilities 
This position involves distributing necessary supplies to laboratories, cleaning glassware, and managing the inventory and stock room. It also includes organizing tasks, gathering and interpreting data, performing calculations, preparing reports, maintaining records, and making independent judgments as needed. Additional clerical duties may be assigned by the supervisor. 

Requirements 
A Lab Assistant should be familiar with the lab rooms and their purposes, as well as the location of common lab equipment. They must understand and be able to follow standard operating procedures for the main dishwashing area without constant supervision. Essential qualities include a professional attitude, basic computer skills, a strong work ethic, good communication abilities, the ability to follow instructions, a willingness to learn, and dependability. Some college-level science coursework is preferred but not required. The role also requires the physical ability to bend, stoop, walk, and lift up to 40 pounds.

"Career Ready" Core Competencies 
Oral and Written Communication skills 
Digital technology 
Critical Thinking/Problem Solving 
Professionalism and work ethic 
Lab skills, organizing and inventory skills 

Purpose/Role of Position  
The main purpose of this role is to perform standard tasks in a research setting and support staff in both laboratory and fieldwork. This includes providing materials, maintaining cleanliness and supplies, and assisting with basic research activities. 

Duties & Responsibilities 
A Lab Technician is responsible for the care of lab animals and plants, as well as the general upkeep of lab areas. This role also involves assisting instructors/supervisors with special projects, such as reorganizing lab spaces and maintaining teaching materials. Other key duties include distributing supplies, cleaning glassware, managing inventory, organizing work, collecting and analyzing data, performing calculations, preparing reports, keeping records, and making independent decisions when necessary. Additional clerical tasks may be assigned by the supervisor. 

Requirements 
The ideal candidate will have a professional attitude, basic computer skills, a strong and dependable work ethic, good communication abilities, the capacity to follow instructions, and a willingness to learn. Some college-level science coursework is preferred but not required. The ability to work independently is important. The role also requires the physical ability to bend, stoop, walk, and lift up to 40 pounds, as well as a willingness to work with live animals, plants, and handle biological specimens. 

"Career Ready" Core Competencies 
Digital technology 
Critical Thinking 
Professionalism and work ethic 
Teamwork and Collaboration 
Oral and written communication skills 
Lab, organizing and inventory skills 

Purpose/Role of Position  
The main purpose of this role is to provide support in the shop with everyday tasks, including organizing materials, maintaining the cleanliness of the lab or shop, and completing other assigned duties. 

Duties & Responsibilities 
This position may involve assisting with basic office tasks such as answering phones and covering the front desk when needed. It also includes maintaining office organization through filing, organizing documents, shredding, and running errands. 

Requirements 
Candidates should be able to maintain focus, follow instructions, and contribute to a safe work environment. A basic understanding of hand tools and manual machinery is required. Students must be familiar with standard laboratory or shop safety practices and procedures. The work may occasionally involve bending, stooping, and lifting items weighing up to 40 pounds. 

"Career Ready" Core Competencies 
Oral/Written Communication skills 
Teamwork/Collaboration 
Customer service skills 

Purpose/Role of Position  
The main purpose of this role is to provide support with general office tasks, including data entry and basic clerical duties like filing, organizing, shredding, and running errands. 

Duties & Responsibilities 
This position involves creating documents such as flyers and marketing materials within deadlines. It also includes preparing packets, performing data entry, and handling other clerical tasks. The assistant may also provide support for special events. 

Requirements 
The ideal candidate will have strong attention to detail and the ability to work independently, asking questions when needed for projects. They should be able to communicate project progress, challenges, and completion to relevant staff. Intermediate general computer skills are necessary, along with the ability to follow instructions and work on both short-term and long-term projects. Strong verbal and written communication skills are essential, as is a commitment to meeting deadlines and completing projects on time. Maintaining strict confidentiality and adhering to regulations regarding records and privacy (like FERPA) is also required. 

"Career Ready" Core Competencies 
Oral and Written Communication Skills 
Baseline competencies in Digital Technology 
Baseline skill development in Professionalism and Work Ethic 
Teamwork/Collaboration 
Customer Service & Office skills 

Purpose/Role of Position  
The main purpose of this role is to work with a team to create video and potentially photo content for social media and the university website. 

Duties & Responsibilities 
After some initial training, you will help gather photos and videos of students, campus events, and classrooms. Working with the department marketing coordinator and a team, you will help put together content that tells a story for different audiences. 

Requirements 
Candidates must have some basic skills in both videography and photography. They should also have a working knowledge of video editing software like Adobe Premier Pro or iMovie, as well as Adobe Lightroom for photo editing. Experience using DSLR cameras is a plus. 

"Career Ready" Core Competencies 
Digital technology 
Critical Thinking 
Professionalism and work ethic 
Teamwork and Collaboration 
Oral and written communication skills 
Organizing and inventory skills 

Purpose/Role of Position  
The main purpose of this role is to support the daily office tasks as directed by a supervisor, which includes basic clerical duties like answering phones and covering the front desk. 

Duties & Responsibilities 
This position involves overseeing the proper use of the fitness room and performing routine upkeep on the fitness equipment. It also includes making sure fitness areas have enough water, towels, and clean equipment available. 

Requirements 
Candidates should be personable, dependable, and willing to learn new tasks. We are looking for individuals with specific interests or experience in areas such as lifeguarding, sports officiating, sports field maintenance, fitness instruction, swim instruction, bike maintenance, and camping or outdoor activities. Students may be required to undergo a background check. 

"Career Ready" Core Competencies:  
Oral/Written Communication Skills 
Customer Service skills 

Purpose/Role of Position  
The main purpose of this role is to help professors design and carry out experiments. This position involves performing advanced lab work with little supervision and taking care of research animals or plants during weekends and breaks in departmental buildings. 

Duties & Responsibilities 
This role includes performing complex laboratory tasks independently and being responsible for the well-being of research animals or plants in one or more department buildings during weekends and vacation periods. 

Requirements 
Candidates must have completed advanced or upper-level coursework and possess a strong understanding of lab equipment and procedures. Essential qualities include a professional attitude, basic computer skills, a reliable work ethic, good communication abilities, the capacity to follow instructions, and a willingness to learn. The ability to manage multiple tasks and prioritize work, learn quickly and efficiently, maintain excellent organization, and possess strong communication and presentation skills are also important. 

"Career Ready" Core Competencies 
Digital technology 
Critical Thinking 
Professionalism and work ethic 
Teamwork and Collaboration 
Oral and written communication skills 
Organizing and Inventory skills 
 

Purpose/Role of Position  
The main purpose of this role is to create and implement social media plans by developing engaging and current content with visuals to increase the department's or program's visibility, interaction, and support. 

Duties & Responsibilities 
This position involves working with staff to create social media marketing campaigns. It includes helping to develop social media content and posting it on different platforms. The associate will also create and coordinate engaging content across major social media channels, support the marketing needs of designers, work with colleagues to maintain consistent branding, and assist with marketing planning and goals. 

Requirements 
Candidates should be able to handle multiple tasks in a fast-moving environment and prioritize their work. They should be quick and efficient learners with excellent organizational and management skills, strong communication and presentation abilities, and be resourceful and dependable. 

"Career Ready" Core Competencies 
Digital technology 
Critical Thinking 
Professionalism and work ethic 
Oral and written communication skills 
Organizing and inventory skills 

Purpose/Role of Position  
The main purpose of this role is to support faculty by helping students enrolled in courses and performing other assigned tasks. 

Duties & Responsibilities 
This position involves assisting students with technology, coursework, and issues related to the online learning platform or other course software. It may also include helping to run small group sessions and meetings, as well as assisting with creating or editing learning materials. The assistant may reach out to students via email or social media, support departmental projects, conduct internet research, and perform other general support duties. Maintaining strict confidentiality and adhering to regulations regarding records and privacy (like FERPA) is required. 

Requirements 
Candidates must have earned an A or B grade in the course(s) they will be assisting with. A minimum GPA of 3.0 or higher may be required depending on the specific assignment. Some roles may also require students to be at least at the sophomore level. Essential qualities include being responsible, dependable, honest, mature, and respectful of diverse students, as well as having a desire to help, prepare, and teach others. 

"Career Ready" Core Competencies 
Oral/Written Communication skills 
Critical Thinking/Problem Solving 
Leadership 
Baseline Collaboration/Teamwork 
Customer Service skills 

Purpose/Role of Position  
The main purpose of this role is to support the faculty of the campus theater program by assisting with various aspects of productions and performances. Students will work together on team-based activities. 

Duties & Responsibilities 
This position involves students participating in teamwork-oriented tasks, which can include building and managing sets, assisting with design elements, managing social media, painting scenery, ensuring health and safety protocols are followed, and interacting with community members. 

Requirements 
Candidates should possess good communication skills, work well in a team environment, be willing to participate in events, and show an interest in learning new skills related to theater production 

"Career Ready" Core Competencies 
Ability to Meet Deadlines 
Critical Thinking 
Problem Solving 
Teamwork/Collaboration Skills 

Purpose/Role of Position  
The main purpose of this role is to provide one-on-one or small group tutoring sessions to help students learn. 

Duties & Responsibilities 
This position involves helping students improve their academic performance by meeting with them regularly to clarify difficult topics and develop better study habits, with the goal of making them successful, independent learners. This may include reviewing course material, discussing readings, anticipating test questions, brainstorming ideas for papers, or working through practice problems. Tutoring is meant to support classroom instruction. Tutors must maintain strict confidentiality and adhere to regulations regarding student records and privacy (like FERPA). 

Requirements 
Candidates must have earned an A or B grade in the course(s) they wish to tutor. A minimum GPA of 3.0 or higher may be required for certain assignments. Some tutoring roles may also require students to be at least at the sophomore level. Essential qualities include being responsible, dependable, honest, mature, and respectful of diverse students, as well as having a desire to help, prepare, and teach others to succeed academically. 

"Career Ready" Core Competencies 
Oral/Written Communication skills 
Critical Thinking/Problem Solving 
Leadership 
Baseline Collaboration/Teamwork 
Customer Service skills 

Purpose/Role of Position  
The main purpose of this role is to help and provide current and accurate information about Tennessee Tech to students, callers, and visitors, with a strong focus on excellent customer service for both prospective and current students. 

Duties & Responsibilities 
This position involves assisting with daily office tasks as directed by a supervisor, including basic clerical duties like answering phones and covering the front desk. It also includes performing data entry and maintaining office organization through filing, shredding, and running errands. Strong verbal and written communication skills are essential, as is a commitment to meeting deadlines and completing projects on time. The representative will also assist with special events, work independently while being open to direction and asking questions, and ensure all tasks are completed promptly. Maintaining strict confidentiality and adhering to regulations regarding records and privacy (like FERPA) is required. Other duties may be assigned by the supervisor. 

Requirements 
Candidates must possess exceptional customer service and communication skills, along with a professional work ethic and appearance. They should have the ability and enthusiasm to promote Tennessee Tech to potential students, a strong understanding of the importance of confidentiality, and precise attention to detail. 

"Career Ready" Core Competencies 
Oral and written communication skills 
Baseline skill development in Professionalism and Work Ethic 
Teamwork and Collaboration 
Critical Thinking/Problem Solving 
Baseline competencies in Digital Technology 
Customer Service skills